A player who says he won over $6,000 at Gambling Stadium and $14,000 at OffShore Action has had his withdrawal requests declined by both online casinos.
“I won $6000 at Gambling Stadium over a weekend and when I tried to withdraw the money, my request was denied,” said player Robert K. “They couldn’t believe I could win that much so fast. They claimed I was manipulating the data to win. This is not true and I believe it is nothing but a lame excuse not to pay a fairly big winner.”
The player says Gambling Stadium refused to pay him because he was removed from the database of an affiliate casino, OffShore Action. When he won $14,404 at OffShore Action, the casino told him he was manipulating the craps game.
The player denies that he cheated. “I play these casino games honestly and fairly. I increase my bet when I’m losing and I either win big or I get wiped out. But all I do is place my bet, click a button to roll the dice and then a number comes up.
“Just because I was able to win, it doesn’t mean that I manipulated their data or I’m a robot or whatever their excuse is this week.”
Neither casino has responded to Winneronline’s requests for comment.
Both Gambling Stadium and OffShore Action use Situs Judi Online software licensed from Unified Gaming. When contacted by Winneronline, Unifed Gaming placed the responsibility for settling the disputes squarely on the shoulders of the casinos.
“The financial relation between the licensees of Unified Gaming and their clients is primarily their responsibility, and is outside the scope of possible control of Unified Gaming as software provider,” said a Unifed Gaming spokesperson.
“Unified Gaming highly values that her licensees do honor their financial obligations towards their clients. However, disputes about pay outs may be based on the applicability of each individual licensee’s business and/or gaming policy, which policy is determined by each licensee and not by Unified Gaming.”
Unified Gaming has not ruled out the possibility of intervening in a player dispute but only when …